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collaborative effort among West Virginia’s comprehensive behavioral health care centers

First Choice Services (FCS) operates several programs and helplines across six states to promote well-being and facilitate access to behavioral health and social services. All of FCS’s helplines are accredited by the International Council of Helplines. FCS is proud to be a second-chance employer, offering opportunities to peers with a variety of lived experiences. FCS’s 175+ staff members work around the clock and help over 175,000 people annually.

The Problem Gambling Help Network of West Virginia operates a helpline to provide treatment for those affected by problem gambling and provides statewide prevention, clinical training, and outreach service.


Help4WV offers support and referrals for anyone seeking assistance for substance use disorder or mental health issues.

The Navigator programs offer free help with enrollment in Medicaid, CHIP, and marketplace insurance through the provisions of the Affordable Care Act.

WV988 provides immediate emotional support for anyone experiencing an emotional crisis or having suicidal thoughts.

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Additional Resources

The WV Tobacco Quitline is a tobacco cessation service that offers nicotine replacement therapy and coaching from certified specialists. 

The Jobs and Hope West Virginia program helps those with employment barriers to obtaining an education, training, or long-term employment.


Peer Support Services offers outreach, support, and follow-up care for people with lived experience in recovery to others experiencing substance use disorder.

FCS  partners with United Way to answer the line for the WV 211 program, which helps people locate social services and resources in their community.

The Children's Crisis and Referral Line provides support and referrals for community-based treatment for children experiencing behavioral health or substance use disorders.

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